Last Updated: 01 January 2026
Privacy Policy
Paul Locksmith Greensboro ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how Paul Locksmith Greensboro collects, uses, shares, and protects the personal information you provide when you use our locksmith services, visit our website (locksmith-greensboro.com), or otherwise interact with us.
By using our services or accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Paul Locksmith Greensboro collects various types of information to provide and improve our locksmith services.
1.1 Information You Provide Directly
When you contact Paul Locksmith Greensboro for services, through our website forms, by phone, or email, you may provide us with personal information, including: * Contact Information: Your name, email address, phone number, and physical address (for service delivery). * Service Details: Information about your locksmith needs, such as the type of lock, vehicle information (for automotive locksmith services), or property details related to the service request. * Payment Information: If you make a payment directly to Paul Locksmith Greensboro, we may collect billing details. However, we primarily use secure third-party payment processors and do not store sensitive financial information like full credit card numbers on our servers.1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity: * Device and Usage Information: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. * Location Information: While we do not collect precise GPS location data from your device without your explicit consent, your IP address may provide a general indication of your geographic location.2. How We Use Your Information
Paul Locksmith Greensboro uses the information we collect for the following purposes:
* To Provide Services: To schedule, dispatch, and perform the requested locksmith services (e.g., emergency lockout assistance, lock repair, key cutting, security upgrades). * To Communicate With You: To confirm appointments, provide service updates, send invoices, respond to inquiries, and offer customer support. * To Improve Our Services: To understand how our services are used and to make improvements to our website, service offerings, and customer experience. * For Billing and Payments: To process payments for services rendered, utilizing secure third-party payment processors. * For Legal and Security Purposes: To comply with legal obligations, enforce our terms of service, and protect the rights, property, or safety of Paul Locksmith Greensboro, our customers, or others. * For Marketing and Promotions: With your consent, we may send you occasional updates about our services, promotions, or helpful security tips. You can opt out of these communications at any time.
3. How We Share Your Information
Paul Locksmith Greensboro respects your privacy and does not sell your personal information to third parties. We may share your information only in limited circumstances:
* With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services (e.g., payment processors, website hosting, CRM systems, dispatch software). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them. * For Legal Compliance: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe such action is necessary to comply with legal requirements or protect our rights or the safety of others. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information. * With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Protection and Security Measures
Paul Locksmith Greensboro implements reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
* Secure Servers: Our website and data are hosted on secure servers with restricted access. * Data Encryption: Where appropriate, we use encryption technologies (like SSL/TLS) to protect data transmitted over the internet. * Access Controls: Access to your personal information is restricted to authorized Paul Locksmith Greensboro personnel who need the information to perform their job duties. * Regular Reviews: We regularly review our security practices to ensure they remain robust and effective.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Paul Locksmith Greensboro's website uses "cookies" and similar tracking technologies to enhance your experience and analyze website usage.
* What are Cookies? Cookies are small text files placed on your device by a web server when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners. * How We Use Them: * Essential Cookies: Necessary for the website to function correctly (e.g., remembering form inputs). * Analytics Cookies (e.g., Google Analytics): These cookies help us understand how visitors interact with our website by collecting information anonymously. This allows Paul Locksmith Greensboro to improve the website's functionality and content. * Your Choices: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your device. However, if you disable cookies, some features of our website may not function properly.
6. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information under applicable US privacy laws (such as the California Consumer Privacy Act, CCPA, or other state-specific laws). While Paul Locksmith Greensboro may not be subject to all of these laws, we generally uphold the following principles for all our customers:
* Right to Access: You have the right to request access to the personal information Paul Locksmith Greensboro holds about you. * Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we have about you. * Right to Deletion (Right to Be Forgotten): You may have the right to request that we delete your personal information, subject to certain exceptions (e.g., retaining information to comply with legal obligations). * Right to Opt-Out of Sale/Sharing: Paul Locksmith Greensboro does not sell your personal information. If we were to engage in activities considered "sharing" for cross-context behavioral advertising, you would have the right to opt out. * Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us using the "Contact Us" details provided below. We will verify your identity before processing your request.
7. Data Retention
Paul Locksmith Greensboro retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Generally, we will retain customer service records for a period necessary to manage any potential warranty claims, legal disputes, and to comply with tax and accounting regulations. Website usage data collected via analytics may be retained for a similar period or as configured by the analytics service.
8. Children's Privacy
Paul Locksmith Greensboro's services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
9. Links to Other Websites
Our website may contain links to third-party websites that are not operated by Paul Locksmith Greensboro. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
Paul Locksmith Greensboro reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or Paul Locksmith Greensboro's data practices, please contact us:
Paul Locksmith Greensboro Address: 216 W Market St, Greensboro, NC 27401 Email: info@locksmith-greensboro.com
